These notes are prepared by Mr. Laxman Kumar GSSS Gaibipur(Hisar) and Mr. Gurpreet Singh Vocational Teacher Retail GSSS Mirzapur(Hisar)
Sr.No. |
Chapter Name |
Notes Link |
Unit-01-
Retail Store Operations |
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01. |
Session-01-Fundamentals of Retail
Operations |
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02. |
Session-02-Check
the level of Stock on Sale |
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03. |
Session-03-Respond and communicate
to customers |
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04. |
Session-04-
Categorized Retailers |
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Unit -02-Delivery of Goods |
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05. |
Session01-
Delivery Procedure |
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06. |
Session02-Modes of Transportation |
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07. |
Session03-
Loading and unloading |
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08. |
Session04- Follow Delivery Process |
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Unit
03- Health and Safety Measures |
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09. |
Session01- Accidents and
Emergencies at Retail Store |
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10. |
Session02-Safety
Measures at Retail Store |
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11. |
Session03-Lift and Handles Goods
Safely |
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12. |
Session04-
Safety Precautions for Employees |
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13. |
Additional Notes |
Inactive |
Unit04-
Work in Team and Organization |
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14. |
Session01-Support Team Work |
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15. |
Session02-Team
aims and target |
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16. |
Session03-Employee Rights and
Responsibilities |
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17. |
Session04-Effective
Work Habits |
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18. |
Additional Notes |
Inactive |
19. |
Full
Syllabus Revision Notes |
Inactive |
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